AI Consulting & Strategy

Intelligence,
tailored
to you.

10+ years designing AI implementation strategies. Grounded in Six Sigma discipline, CX best practices, and rigorous project management.

Engage Us See our work
Eq
Eloquium
10+
Years designing and implementing AI strategies
10+
Fortune 500 companies advised
$10m+
In annual client savings delivered
20+
Global conferences spoken at

Who We Are

A decade of
designing
AI systems

Eloquium was built on ten years of hands-on AI systems design, not theory, but the hard-won knowledge of what works when AI meets real organisations with real constraints.

We bring a discipline that sets us apart: the precision of Six Sigma quality frameworks, the empathy of customer experience best practices, and the rigour of structured project management, woven into every engagement we take on.

The result is AI implementation that doesn't just launch. It lands, performs, and scales with your organisation over time.

01
Precision over volume
We take fewer engagements intentionally, ensuring each client receives the full depth of our decade of expertise.
02
Strategy before technology
AI is a tool. We begin with your goals, your constraints, your culture, then select and design accordingly.
03
Enduring partnership
Our relationships extend far beyond delivery. We remain your trusted advisor as your AI landscape evolves.

Our Methodology

Built on three
uncompromising pillars

Every Eloquium engagement draws on a proven methodology refined over a decade of AI systems design. We don't improvise. We apply tested frameworks that deliver measurable, lasting results.

σ
Six Sigma Precision
We apply DMAIC principles to AI implementation, rigorously defining defect thresholds, measuring baseline performance, analysing variation, and controlling outputs. AI built to Six Sigma standards performs with consistency that ad-hoc approaches simply cannot match.
CX
Customer Experience at the Core
Technology that ignores the human on the other end always fails eventually. We design AI systems around the end-user journey, mapping touchpoints, reducing friction, and engineering the moments that build trust and adoption inside your organisation.
PM
Robust Project Management
AI projects notoriously drift in scope, budget, and timeline. Our structured PM discipline uses milestone-gated delivery, transparent stakeholder reporting, and proactive risk management, keeping every engagement on track from kickoff to go-live.

Who We Serve

Sector expertise,
deeply applied

Our work spans four distinct sectors, each demanding a uniquely tailored approach to AI adoption. We don't offer generic playbooks. We bring sector-specific insight built from real engagements.

◈
Sector
Small Businesses

For small businesses, AI is not a luxury. It's the great equaliser. We help owner-operators and lean teams access the same calibre of AI capability that large enterprises enjoy, without the enterprise overhead. Practical, affordable, and immediately impactful.

  • Quick-win AI audits that identify highest-ROI opportunities first
  • Customer service automation without losing personal touch
  • Marketing content and social media AI workflow design
  • Bookkeeping, scheduling, and admin task automation
  • Accessible AI training tailored to non-technical teams
Engage for small business
◉
Sector
Large Corporations

Enterprise AI transformation demands more than a technology decision. It requires a hiring strategy, a governance structure, and a multi-year roadmap. We partner with C-suite and transformation leaders to build the AI function from the ground up, and to ensure it performs over time.

  • AI talent acquisition strategy and role definition frameworks
  • Enterprise AI roadmap design aligned to business unit objectives
  • Build vs. buy vs. partner decision architecture
  • Cross-functional AI governance and centre of excellence design
  • Change management and organisation-wide AI adoption programmes
Engage for enterprise
⌂
Sector
Real Estate

The real estate industry sits at the intersection of data, relationships, and timing, an ideal landscape for AI to create meaningful leverage. We help brokerages, developers, and property management firms identify where AI accelerates deals, improves client experience, and reduces operational drag.

  • Lead scoring and intelligent CRM automation
  • AI-powered property valuation and market analysis tools
  • Client communication personalisation at scale
  • Document automation for listings, contracts, and disclosures
  • Operational efficiency mapping for property management workflows
Engage for real estate
⚖
Sector
Legal & Law Firms

Law firms operate in an environment where precision, confidentiality, and professional ethics are non-negotiable. We work directly with attorneys and legal leadership to demystify AI, building fluency that translates into competitive advantage without compromising professional responsibility obligations.

  • Tailored AI literacy programmes for attorneys and legal teams
  • Contract review, legal research, and document drafting automation
  • Ethical AI use policy frameworks aligned to bar regulations
  • Client communication and intake automation strategies
  • Risk assessment for AI deployment in regulated legal contexts
Engage for legal

Services Offered

What we deliver
for you

From hands-on workshops to enterprise-wide transformations, every Eloquium service is designed around your specific context. Never a template, always bespoke.

01
W
AI Workshops & Training
Immersive, practical workshops that build genuine AI fluency across your organisation, from the C-suite to front-line teams. Designed to move people from uncertain to confident, fast.
  • Half-day, full-day, and multi-session formats available
  • Role-specific tracks for executives, managers, and practitioners
  • Hands-on exercises using real tools and real business scenarios
  • Sector-specific content for law, real estate, and corporate teams
  • Post-workshop learning resources and implementation guides
02
H
AI Hiring Consulting
Building an AI-capable organisation starts with the right people. We guide companies through the full talent lifecycle, defining what AI roles you actually need, how to assess candidates, and how to structure your team for sustained performance.
  • AI role scoping and job description development
  • Technical interview framework and candidate evaluation criteria
  • Team structure and reporting line recommendations
  • Compensation benchmarking for AI talent markets
  • Onboarding blueprints that accelerate time-to-impact
03
∫
AI Integration into Operations
We identify exactly where AI creates real value in your day-to-day operations, then design and manage its integration with the precision of a systems engineer and the empathy of a CX practitioner. AI that actually gets used, not just installed.
  • Operational audit to map AI opportunity across every function
  • Tool selection, vendor evaluation, and procurement support
  • End-to-end integration design with existing systems and workflows
  • Change management to drive genuine team adoption
  • Performance monitoring and optimisation post-launch
04
◈
Business Process & Strategy Improvement
Applying Six Sigma discipline and CX best practices to the processes AI will touch, because the best AI in the world cannot fix a broken process. We redesign first, then automate, ensuring every improvement is measurable and sustainable.
  • DMAIC process mapping and inefficiency identification
  • Customer journey analysis to uncover CX friction points
  • KPI framework design with baseline and target metrics
  • Strategic roadmap prioritisation by ROI and feasibility
  • Ongoing continuous improvement governance and review cycles

Public Speaking

A recognised
voice in AI

20+
Globally recognised
conferences addressed
6
Continents reached
10k+
Professionals in audience
AI
Primary topic area
CX
Secondary topic area

For over a decade, Eloquium's founder has been invited to share insights on artificial intelligence, customer experience, and enterprise transformation at some of the world's most prestigious professional conferences.

These engagements span industries, geographies, and audiences, from intimate executive summits to large-scale industry conventions. The throughline is always the same: making AI understandable, actionable, and human.

CX Summit Europe
Customer Experience & AI
Europe
Impact
AI Strategy & Innovation
Global
E-Commerce Leadership Forum
Digital Commerce & AI
Americas
Digital World Summit
Digital Transformation
Global
B2B Online
B2B Commerce & AI
Americas
AI Strategy Customer Experience Six Sigma & AI AI in Law Workforce Transformation Real Estate Tech Enterprise AI Roadmaps Responsible AI

How We Work

A methodology
built for trust

01
Discovery
We begin by listening, deeply. Understanding your culture, constraints, and ambitions before a single recommendation is made.
02
Diagnosis
A rigorous Six Sigma–informed audit of your current capabilities, identifying where AI creates genuine leverage versus noise.
03
Design
A tailored strategy that is precise, prioritised, and grounded in both technical reality and the human experience of your team and customers.
04
Deliver
Project-managed to a standard that keeps scope, timeline, and outcomes aligned, with full transparency at every milestone.

Our Promise

Candid.
Rigorous.
Consequential.

We will tell you what you need to hear, not only what you want to hear. Our counsel is built on a decade of real experience, intellectual honesty, and a genuine commitment to outcomes that matter.

Start the conversation

About the Founder

The founder
behind Eloquium

Katrina Fine is an AI strategist, consultant, and speaker based in Chicago, Illinois. With over a decade of experience designing AI systems for Fortune 500 companies and lean startups alike, she founded Eloquium on the conviction that exceptional AI consulting is as much about people as it is about technology.

When she's not advising clients, Katrina can be found sailing on Lake Michigan with her golden retriever, navigating the wind-swept waters just steps from the city skyline she calls home.

An ardent adventurer, Katrina has trekked some of the world's most extraordinary trails, including the iconic Everest Base Camp route in Nepal and the remote Huayhuash Circuit winding through the Peruvian Andes. Having visited 43 countries across six continents, she brings a genuinely global perspective to every engagement, shaped by direct experience of the diverse cultures and contexts in which AI is reshaping industries and lives.

For Katrina, travel is not tourism. It is a discipline of curiosity, a way of building authentic human connections across borders that informs everything she brings to her clients. She continues to explore, always seeking new horizons and new ways to understand the world.

Katrina Fine, Founder of Eloquium
⛵
Home Base
Chicago, Illinois
Sailing Lake Michigan with her golden retriever
⛰
Favourite Treks
Everest Base Camp
& Huayhuash Circuit, Peru
✈
Countries Visited
43 & counting
Exploring connections around the world

Get in Touch

Ready to work
with intention?

Every Eloquium engagement begins with a conversation with no obligations, no templates, no pitch decks. Just a thoughtful discussion about where you are and where you want to be.

katrina.fine@eloquiumconsulting.com